Financial Management of Health Services in Improving Efficiency and Service Quality: A Systematic Literature Review

Nadia Dwi Wulandari; Nanda Sincilia; Dwi Noerjoedianto; Arnild Augina Makarisce

doi:10.55227/ijhet.v4i6.530

Authors

Nadia Dwi Wulandari Department of Public Health, Faculty of Medicine and Health Sciences, Universitas Jambi, Indonesia
Nanda Sincilia Department of Public Health, Faculty of Medicine and Health Sciences, Universitas Jambi, Indonesia
Dwi Noerjoedianto Department of Public Health, Faculty of Medicine and Health Sciences, Universitas Jambi, Indonesia
Arnild Augina Makarisce Department of Public Health, Faculty of Medicine and Health Sciences, Universitas Jambi, Indonesia

DOI:

https://doi.org/10.55227/ijhet.v4i6.530

Keywords:

financial management, service efficiency, quality of care, health services, systematic literature review.

Abstract

Financial management in health services plays a crucial role in improving efficiency and service quality,
particularly in the context of limited resources and the implementation of national health financing systems.
This study aims to analyze the role of health service financial management in enhancing efficiency and quality
of care through a systematic literature review approach. Articles were identified using Google Scholar with a
publication period from 2020 to 2025. Of the 200 articles initially identified, a screening and eligibility process
based on inclusion and exclusion criteria resulted in 10 relevant articles for analysis. The findings indicate that
effective financial management through budget planning, cost control, health economic evaluation, and
optimization of health financing systems such as the National Health Insurance contributes to improved
operational efficiency and service quality. In addition, strong financial performance and managerial
innovations, including digitalization, support improvements in service processes and outcomes. This review
concludes that integrated and performance-based financial management is a strategic factor in achieving
efficient, high-quality, and sustainable health services.

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