Readiness for Electronic Medical Record Implementation at Simpang Kawat Public Health Center, Jambi City in 2024

Fazira Cahayatul Rahmi; Arnild Augina Mekarisce; Rumita Ena Sari; Andy Amir; Dwi Noerjoedianto

doi:10.55227/ijhet.v4i5.544

Authors

Fazira Cahayatul Rahmi Department of Public Health, Faculty of Medicine and Health Sciences, University of Jambi, Indonesia
Arnild Augina Mekarisce Department of Public Health, Faculty of Medicine and Health Sciences, University of Jambi, Indonesia1,2,3,4,5
Rumita Ena Sari Department of Public Health, Faculty of Medicine and Health Sciences, University of Jambi, Indonesia1,2,3,4,5
Andy Amir Department of Public Health, Faculty of Medicine and Health Sciences, University of Jambi, Indonesia1,2,3,4,5
Dwi Noerjoedianto Department of Public Health, Faculty of Medicine and Health Sciences, University of Jambi, Indonesia1,2,3,4,5

DOI:

https://doi.org/10.55227/ijhet.v4i5.544

Keywords:

Implementation, Electronic Medical Record, Human Resources, Infrastructure

Abstract

Human resources are the main asset that determines the success of Electronic Medical Record (EMR) implementation. This study aims to analyze the readiness for EMR implementation at Simpang Kawat Public Health Center, Jambi City in 2024 through the aspects of input, process, and output. This research used a descriptive qualitative method with in-depth interviews with informants selected purposively. Data collection techniques included interviews, observation, and documentation, with validity testing using source and method triangulation. In the input aspect, the quantity of human resources is sufficient, but routine training has not been scheduled. BOK funds are sufficient for monthly operations. Technical obstacles were found in the damaged generator. The service process is digital in accordance with PMK No. 24 of 2022. The output shows increased time efficiency and minimized data errors through the integration of NIK and BPJS. Overall, EMR implementation has been going well, but improvements are needed in supporting infrastructure, especially electricity backup, and periodic training to maintain the quality of digital services.

Downloads

Download data is not yet available.

References

Damanik, D. H. (2025). Electronic Medical Record (EMR) Information System in Community Health Centers under the Batu Bara District Health, Population Control, and Family Planning Office. Repeater: Informatics and Network Engineering Publication, 3(1), 121–128

Emrianti, D. R., Permanasari, A. E., & Sanjaya, G. Y. (2024). Analysis of Readiness for the Use of Electronic Medical Records in the Outpatient Facility of the Bahteramas Regional General Hospital in Southeast Sulawesi Province. Journal of Information Systems for Public Health, IX.

Faida, E. W., & Ali, A. (2021). Analysis of Readiness for Electronic Medical Record Implementation Using the DOQ-IT (Doctor’s Office Quality-Information Technology) Approach. Indonesian Journal of Health Information Management, 9(1), 67.

Indonesian Ministry of Health. Regulation of the Minister of Health Number 24 of 2022 concerning Medical Records. Indonesian Ministry of Health [Internet]. 2022 Aug 31; Available from: www.peraturan.go.id

Handayani, T. (2022). Analysis of Success Factors in E-Puskesmas Implementation Using the HOT-FIT Method. Indonesian Journal of Health Information Management (JMIKI), 10(1).

Hapsari, D. A., Andriani, R., & Igiany, P. D. (2023). Analysis of Readiness for Electronic Medical Record Implementation Using the CAFP (California Academy of Family Physicians) Instrument at the Kartasura Community Health Center. Imelda Scientific Journal of Health Records and Information (JIPIKI), 8.

Hariyati. (2023). Internal Regulatory Readiness and Standard Operating Procedures (SOP) in Digital Transformation at Community Health Centers. Journal of Health Information Management.

Husna, R. A., & Ningsih, E. R. (2024). Risks in Electronic Inpatient Medical Records Using the FMEA Method at Banjarmasin Islamic Hospital. Journal of Health Information Management, 1.

Ikawati, F. R. (2024). The Effectiveness of Electronic Medical Records in Improving the Quality of Patient Care in Hospitals. Creative Commons Journal.

Kurniawan, A., Saryadi, S., & Arini, L. D. D. (2025). The Impact of Electronic Medical Record Implementation on Hospital Service Quality. Scientific Journal of Medicine and Health, 4(2), 596–610.

Ministry of Health of the Republic of Indonesia. Monitoring of SATUSEHAT Implementation throughout Indonesia [Internet]. Ministry of Health of the Republic of Indonesia. 2024 [cited 2024 Sep 13]. Available from: https://satusehat.kemkes.go.id/data/topics?topicId=f45b99f9-6b1e-43979dbb-e5179137c8f7

Nugroho, A. (2022). Implementation of PMK No. 24 of 2022: Challenges in Standardizing Operational Procedures in Health Care Facilities. Indonesian Health Policy Journal.

Pasule, Y., Paranoan, N., & Padolo, A. (2025). Analysis of Health Operational Assistance Fund (BOK) Management at the Babo Community Health Center in Teluk Bintuni Regency. ARZUSIN, 5(4), 1918–1932.

Prisusanti, R. D., Ratnasari, D., & Nabelah, P. V. (2024). Qualitative Analysis of Electronic Medical Records for Outpatient Registration at Ibnu Sina General Hospital, Gresik. Health Journal.

Putri, A., & Santoso, B. (2022). The Effectiveness of Electronic Prescription Integration in Reducing Medication Errors in Health Care Facilities. Indonesian Journal of Health Information Management (JMIKI), 10(2), 145–154.

Ramadhani. (2024). The Role of Integrated Health Information Systems as Internal Control Instruments in Preventing Administrative Fraud in Health Facilities. Journal of Health Governance and Accountability, 6(1), 88–102.

Siregar, R. A., & Sinaga, H. S. R. (2025). Legal Aspects of Patient Data Protection in the Implementation of Electronic Medical Records in Indonesia. Jurnal Hukum to-ra, 11(1), 106–116.

Soraya, E. N., & Adhe, M. (2024). Optimization of the Implementation of the E-Puskesmas Application System: A Review of the Process and Effectiveness at the Tajinan Community Health Center in Malang Regency. Journal of Health Administration.

Wati, N. W. K. W., & Apriyanti, F. (2024). Review of Medical Record Officers' Knowledge in the Transition from Manual Medical Records to Electronic Medical Records at Puskesmas in Tapin District. Indonesian Health Journal.

Widayanti, E., Septiana, D. H., Irmaningsih, M., Putri, V. A., & Budi, S. C. (2023). Readiness of Samigaluh I Community Health Center in the Transition from Conventional Medical Records to Electronic Medical Records. Indonesian Journal of Health Information Management (JMIKI), 11(2).

Yulis, A., Astuti, R., & Wulandari, F. (2021). Staff Readiness in the Transition from Manual Medical Records to Paperless Records at the Medical Records Unit of the Kedungmundu Community Health Center in Semarang City. Jurnal Dunia Kesmas, 10.